Junior IT Specialist (Part-time)

This position is no longer accepting applications. See a listing of our current openings here.

Stillwater Sciences seeks a highly motivated desktop support specialist to serve as a member of our IT department supporting an inter-disciplinary team of scientists and engineers working across seven physical offices. Due to the global pandemic we are occasionally using these offices, with most of our staff regularly working from home. We anticipate returning to the offices once state guidance allows.

The Junior IT Specialist will:

Configure and install desktop and laptop computer systems and applications within the company
Provide desktop/network support to all employees at both local and remote offices
Assist with maintaining VOIP phone system
Create training materials pertaining to computer troubleshooting and usage
Analyze, troubleshoot, and diagnose hardware problems sometimes using remote access tools
Resolve technical issues related to network interruptions
Assist in the ongoing maintenance and future planning needs of the company’s desktop environment
Assist in our migration to SharePoint Online
Collaborate with existing vendors to evaluate the new technology that is available and make recommendations to IT Committee on using that technology
Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues

Qualified applicants should possess:

1‒3 years desktop/network support experience
Demonstrated experience with prioritizing tasks and requests
Excellent follow-through and customer service skills
An organized and efficient approach
Proven time-management skills
Comfortable working in and assisting others through remote access software such as LogMeIn in addition to other remote access desktop programs
Extensive experience working with Windows 10
General understanding of networking technology (firewall, routers, switches)
SharePoint Online experience a plus
Experience installing and configuring computer systems and applications in an enterprise environment
Proven ability to offer high-level desktop support in an enterprise environment
Ability to work independently and collaboratively to meet the technology needs at Stillwater Sciences

How to apply

Availability, Compensation, and Application Details:

Part-time position for 20 hours per week.
Pay rate is commensurate with qualifications and experience.
Please send a cover letter with a resume and salary requirements in MS Word or PDF format to: resume@stillwatersci.com
Please specify position title “Jr IT Specialist” in the subject line.
Indicate in your cover letter or email where you saw this job posting advertised.
Resumes without a cover letter will not be considered.
Position will remain open until filled.